In a short essay, identify and explain three competitive factors that influence international businesses.
Answer:
a. Product strategy—A company's...
What is foreign direct investment? What social factors in the external environment might affect FDI?
What is foreign direct investment? What social factors in the external environment might affect FDI?
Answer: In foreign direct investment (FDI),...
What is a multinational enterprise (MNE)? How do physical and social factors affect how an MNE functions in a foreign country?
What is a multinational enterprise (MNE)? How do physical and social factors affect how an MNE functions in a foreign country?
Answer: The multinational...
What is globalization? What modes of international business are used by firms that want to globalize? Briefly describe each method.
What is globalization? What modes of international business are used by firms that want to globalize? Briefly describe each method.
Answer: Globalization...
What are the differences between merchandise and service imports and exports? Provide examples to illustrate your answer.
What are the differences between merchandise and service imports and exports? Provide examples to illustrate your answer.
Answer:
a. Merchandise...
What is international business? What are the primary reasons that companies engage in international business?
What is international business? What are the primary reasons that companies engage in international business?
Answer: International business is all...
In a short essay, discuss why governments have been liberalizing cross-border movements of goods, services, and resources.
In a short essay, discuss why governments have been liberalizing cross-border movements of goods, services, and resources.
Answer: Generally, governments...
What are three factors that have led to the increased growth in international business in recent decades? Which do you think has been most important and why?
What are three factors that have led to the increased growth in international business in recent decades? Which do you think has been most important...
Why should domestic managers have an understanding of globalization and international business? What are the current views regarding the future of globalization?
Why should domestic managers have an understanding of globalization and international business? What are the current views regarding the future of globalization?
Answer:...
The view that regionalization, rather than globalization, will prevail in the future is largely based on the use of common languages among countries in a region.
The view that regionalization, rather than globalization, will prevail in the future is largely based on the use of common languages among countries...
The fact that a company is the market leader in one country is no guarantee that it will be the leader in another country.
The fact that a company is the market leader in one country is no guarantee that it will be the leader in another country.
Answer: TR...
A company with limited resources is more likely to achieve national distribution within a small country than within a large country.
A company with limited resources is more likely to achieve national distribution within a small country than within a large country.
Answer: TR...
Managers need to understand not only the laws of countries where they operate, but also how those laws are enforced.
Managers need to understand not only the laws of countries where they operate, but also how those laws are enforced.
Answer: TR...
Geographical barriers typically affect distribution channels within countries, but they rarely affect distribution channels between countries.
Geographical barriers typically affect distribution channels within countries, but they rarely affect distribution channels between countries.
Answer:...
The terms multinational corporation and multinational company are frequently used synonyms for strategic alliances.
The terms multinational corporation and multinational company are frequently used synonyms for strategic alliances.
Answer: FAL...
The ownership of foreign bonds is an example of a portfolio investment.
The ownership of foreign bonds is an example of a portfolio investment.
Answer: TR...
A joint venture is an example of a portfolio investment.
A joint venture is an example of a portfolio investment.
Answer: FALSE
...
When a U.S. citizen flies Japan Airlines, the airline acts as a service exporter for Japan.
When a U.S. citizen flies Japan Airlines, the airline acts as a service exporter for Japan.
Answer: TR...
The production of goods by a French company in Italy for sale in Italy is an example of an Italian merchandise import.
The production of goods by a French company in Italy for sale in Italy is an example of an Italian merchandise import.
Answer: FAL...
By operating internationally, a company may take advantage of business-cycle differences among countries and thereby reduce its financial risks.
By operating internationally, a company may take advantage of business-cycle differences among countries and thereby reduce its financial risks.
Answer:...
Many professional basketball teams recruit tall youngsters in foreign countries into basketball camps where they can develop basketball skills and perhaps become candidates for professional play. This is an example of engaging in international business to acquire resources.
Many professional basketball teams recruit tall youngsters in foreign countries into basketball camps where they can develop basketball skills and perhaps...
Critics of offshoring assert that the short-term cost savings derived from offshoring hinder firms from developing more efficient production methods.
Critics of offshoring assert that the short-term cost savings derived from offshoring hinder firms from developing more efficient production methods.
Answer:...
The process of shifting production to a foreign country is known as outsourcing.
The process of shifting production to a foreign country is known as outsourcing.
Answer: FAL...
A criticism of globalization is that as economic growth increases, too many nonrenewable resources are used.
A criticism of globalization is that as economic growth increases, too many nonrenewable resources are used.
Answer: TR...
Supporters of globalization assert that the process helps countries strengthen their sovereignty.
Supporters of globalization assert that the process helps countries strengthen their sovereignty.
Answer: FAL...
Governments primarily cooperate through treaties to create a global division of labor.
Governments primarily cooperate through treaties to create a global division of labor.
Answer: FAL...
It is rare for a new company to locate its operations near competitors and suppliers.
It is rare for a new company to locate its operations near competitors and suppliers.
Answer: FAL...
Many companies merge with or acquire other companies to gain operating efficiencies that help them compete with or become global leaders.
Many companies merge with or acquire other companies to gain operating efficiencies that help them compete with or become global leaders.
Answer:...
Countries have reduced import trade barriers in the expectation that other countries will do the same.
Countries have reduced import trade barriers in the expectation that other countries will do the same.
Answer: TRUE
...
Import restrictions are becoming less important because consumers increasingly want to buy goods and services produced in their own countries.
Import restrictions are becoming less important because consumers increasingly want to buy goods and services produced in their own countries.
Answer:...
Improvements in transportation and communications enable managers to better oversee foreign operations.
Improvements in transportation and communications enable managers to better oversee foreign operations.
Answer: TRUE
...
The recent expansion of technology has contributed to the growth in international business by creating new products that are important in world trade.
The recent expansion of technology has contributed to the growth in international business by creating new products that are important in world trade.
Answer:...
Globalization of business has been stimulated by institutional developments that aid foreign trade and investment.
Globalization of business has been stimulated by institutional developments that aid foreign trade and investment.
Answer: TR...
The lowering of tax rates around the world is one of the seven major forces behind recent globalization.
The lowering of tax rates around the world is one of the seven major forces behind recent globalization.
Answer: FAL...
Most countries' imports account for more than half of their citizens' consumption.
Most countries' imports account for more than half of their citizens' consumption.
Answer: FAL...
It is difficult to compare globalization of business over time because shifting national borders have changed the nature of transactions from domestic to international and vice versa.
It is difficult to compare globalization of business over time because shifting national borders have changed the nature of transactions from domestic...
The best way of conducting business domestically is also typically the best way to conduct business internationally.
The best way of conducting business domestically is also typically the best way to conduct business internationally.
Answer: FAL...
Gaining some understanding of international business is important for any business student because global events and competition affect almost all companies.
Gaining some understanding of international business is important for any business student because global events and competition affect almost all companies.
Answer:...
(T/F) International business includes all commercial transactions between two or more countries.
(T/F) International business includes all commercial transactions between two or more countries.
Answer: TR...
(T/F) Globalization refers to all economic transactions among countries.
(T/F) Globalization refers to all economic transactions among countries.
Answer: FAL...
A flag of convenience is ________.
A flag of convenience is ________.
A) the declaration that a product is made in a country that has easier legal access to a given foreign market
B)...
Carnival Cruise Lines lowers its taxes by all of the following EXCEPT ________.
Carnival Cruise Lines lowers its taxes by all of the following EXCEPT ________.
A) hiring host-country nationals who pay no taxes
B) taking...
The owner of a U.S. football team and the owner of a Canadian hockey team purchase a British soccer team. This is an example of a ________.
The owner of a U.S. football team and the owner of a Canadian hockey team purchase a British soccer team. This is an example of a ________.
A) royalty
B)...
Some observers feel that international institutions and the people working in them cannot adequately handle the complexities of an interconnected world. Based on this, these observers believe that ________.
Some observers feel that international institutions and the people working in them cannot adequately handle the complexities of an interconnected world....
Which of the following is NOT a common argument for the slowing of future globalization?
Which of the following is NOT a common argument for the slowing of future globalization?
A) Antiglobalization interests have been successful in electing...
Critics of the view that regionalization will prevail over globalization most likely base their argument on the belief that ________.
Critics of the view that regionalization will prevail over globalization most likely base their argument on the belief that ________.
A) regionalization...
The view that globalization is inevitable is most likely based on the belief that ________.
The view that globalization is inevitable is most likely based on the belief that ________.
A) international organizations will replace nation-states
B)...
When companies face the same competitors in almost all countries where they operate, ________.
When companies face the same competitors in almost all countries where they operate, ________.
A) what they learn about each other in one country...
A computer firm has high foreign sales in Asia and wants to expand sales into Europe. Which of the following statements provides the most appropriate advice for Elway executives?
A computer firm has high foreign sales in Asia and wants to expand sales into Europe. Which of the following statements provides the most appropriate...
The same automobile company produces Fiats and Ferraris. The company builds an engine plant in China with low production costs for Fiats but not Ferraris. The probable reason is that ________.
The same automobile company produces Fiats and Ferraris. The company builds an engine plant in China with low production costs for Fiats but not Ferraris....
Some key ________ factors in a company's international business external environment are its product strategy and access to resources.
Some key ________ factors in a company's international business external environment are its product strategy and access to resources.
A) geographic
B)...
In addition to understanding the laws affecting business in countries where their companies operate, it is most important for managers to understand the ________.
In addition to understanding the laws affecting business in countries where their companies operate, it is most important for managers to understand...
Although the U.S. film industry depends heavily on revenue in foreign countries, revenue from international markets is usually low for a sports-themed film. This is most likely due to ________ factors.
Although the U.S. film industry depends heavily on revenue in foreign countries, revenue from international markets is usually low for a sports-themed...
Managers who are knowledgeable about ________ are better able to identify the location, quantity, quality, and availability of the world's natural resources.
Managers who are knowledgeable about ________ are better able to identify the location, quantity, quality, and availability of the world's natural resources.
A)...
Politics, law, culture, and economy are all examples of ________ factors that can affect the ways in which companies produce and sell their products in foreign markets.
Politics, law, culture, and economy are all examples of ________ factors that can affect the ways in which companies produce and sell their products...
The term used by the United Nations as a synonym for multinational enterprise is ________.
The term used by the United Nations as a synonym for multinational enterprise is ________.
A) multinational corporation
B) transnational company
C)...
A multinational enterprise (MNE) is best defined as a firm ________.
A multinational enterprise (MNE) is best defined as a firm ________.
A) that is a member of the Fortune 500
B) with foreign business partners
C) involved...
Which term refers to two or more companies that share ownership of an FDI?
Which term refers to two or more companies that share ownership of an FDI?
A) turnkey operation
B) transnational firm
C) joint venture
D) franchise
Answer:...
A foreign direct investment occurs when ________.
A foreign direct investment occurs when ________.
A) a company owns at least 25% of a foreign firm
B) a company has a controlling interest in a foreign...
Reebok pays a royalty to the German Soccer League to use the team's logo on t-shirts that it sells. Reebok and the German Soccer League most likely have a ________.
Reebok pays a royalty to the German Soccer League to use the team's logo on t-shirts that it sells. Reebok and the German Soccer League most likely...
An example of a Japanese service export is a visit by a ________.
An example of a Japanese service export is a visit by a ________.
A) Japanese citizen to Disneyland in the United States
B) Japanese citizen to...
Visible exports and imports are ________.
Visible exports and imports are ________.
A) merchandise imports and exports
B) the sum total of goods and services traded
C) international transactions...
An example of a U.S. merchandise import is an automobile made in ________ and sold ________.
An example of a U.S. merchandise import is an automobile made in ________ and sold ________.
A) the United States by a Japanese company; in the United...
Which of the following BEST explains how a firm reduces risk by operating internationally?
Which of the following BEST explains how a firm reduces risk by operating internationally?
A) taking advantage of business-cycle differences among...
A firm is currently seeking resources from foreign countries. Which of the following is the LEAST likely reason for doing so?
A firm is currently seeking resources from foreign countries. Which of the following is the LEAST likely reason for doing so?
A) manufacturing products...
Kevin, marketing manager of the North American Bowling League, has decided to televise major bowling competitions to viewers in multiple countries rather than only in Canada and the U.S. Which of the following goals would this most likely help Kevin accomplish?
Kevin, marketing manager of the North American Bowling League, has decided to televise major bowling competitions to viewers in multiple countries rather...
Assume that company executives at the firm would like to increase sales by expanding into an international market. Which of the following factors, if true, best supports a decision to expand sales globally?
Assume that company executives at the firm would like to increase sales by expanding into an international market. Which of the following factors, if...
Critics of offshoring claim all EXCEPT which of the following?
Critics of offshoring claim all EXCEPT which of the following?
A) Cost savings are seldom passed on to final consumers.
B) Offshoring reduces the...
A major criticism of offshoring is that it ________.
A major criticism of offshoring is that it ________.
A) increases production costs
B) exchanges good jobs for bad jobs
C) threatens the sovereignty...
Which of the following statements would most likely NOT be supported by an advocate of offshoring?
Which of the following statements would most likely NOT be supported by an advocate of offshoring?
A) Offshoring increases the number of high-value...
The process of shifting production from a domestic to a foreign location is best known as ________.
The process of shifting production from a domestic to a foreign location is best known as ________.
A) offshoring
B) outsourcing
C) licensing
D)...
Although globalization may bring economic growth, critics nevertheless contend that ________.
Although globalization may bring economic growth, critics nevertheless contend that ________.
A) the growth is too fast
B) the inequality of gains...
Limitation of logging in the Amazon region is generally viewed as environmentally beneficial for the planet as a whole; however, unemployed Brazilian workers have felt that job creation inside Brazil is more important than climate protection outside Brazil. This example best illustrates which of the following?
Limitation of logging in the Amazon region is generally viewed as environmentally beneficial for the planet as a whole; however, unemployed Brazilian...
Which of the following statements would most likely be made by a SUPPORTER of globalization?
Which of the following statements would most likely be made by a SUPPORTER of globalization?
A) Globalization encourages the adoption of uniform and...
Which of the following is the LEAST likely reason that small countries worry about over dependence caused by globalization?
Which of the following is the LEAST likely reason that small countries worry about over dependence caused by globalization?
A) A large country...
What is the most likely reason that governments cooperate with each other through treaties, agreements, and consultations?
What is the most likely reason that governments cooperate with each other through treaties, agreements, and consultations?
A) to gain an advantageous...
All of the following are areas in which commercial activities take place outside the territory of any nation EXCEPT ________.
All of the following are areas in which commercial activities take place outside the territory of any nation EXCEPT ________.
A) non coastal...
Governments have signed treaties to protect foreign-owned property rights, such as investments and patents. A primary reason for doing so is to ________.
Governments have signed treaties to protect foreign-owned property rights, such as investments and patents. A primary reason for doing so is to ________.
A)...
Which of the following is NOT one of the three main reasons affecting international business for governments to cooperate with each other?
Which of the following is NOT one of the three main reasons affecting international business for governments to cooperate with each other?
A) to...
When a company successfully responds to foreign production and market opportunities, ________.
When a company successfully responds to foreign production and market opportunities, ________.
A) other companies will likely emulate its successful...
Assume an enterprise is considering establishment of a foreign production facility. Which of the following best supports this decision?
Assume an enterprise is considering establishment of a foreign production facility. Which of the following best supports this decision?
A) Its foreign...
In a strategy known as ________, many new companies locate themselves near competitors and suppliers.
In a strategy known as ________, many new companies locate themselves near competitors and suppliers.
A) offshoring
B) franchising
C) clustering or...
A company starting out with a global focus, usually because of the international experience of its founders, is called a ________.
A company starting out with a global focus, usually because of the international experience of its founders, is called a ________.
A) multinational...
Which of the following best explains recent governmental relaxation of restrictions on cross-border trade or resource movements?
Which of the following best explains recent governmental relaxation of restrictions on cross-border trade or resource movements?
A) Most countries...
Because consumers want a greater variety of goods and services at lower prices, many governments have ________.
Because consumers want a greater variety of goods and services at lower prices, many governments have ________.
A) reduced their restrictions on the...
Imported flowers are now a stronger competitor to U.S. grown flowers in the U.S. market. Which of the following is likely the MOST important factor for this increase in imports?
Imported flowers are now a stronger competitor to U.S. grown flowers in the U.S. market. Which of the following is likely the MOST important factor...
Advanced communication systems have contributed to growth in international business by ________.
Advanced communication systems have contributed to growth in international business by ________.
A) enabling better oversight of global operations
B)...
Which of the following best explains why international business has grown rapidly in the past few decades?
Which of the following best explains why international business has grown rapidly in the past few decades?
A) the end of the political division between...
Which of the following has MOST influenced consumers to demand access to foreign-made products?
Which of the following has MOST influenced consumers to demand access to foreign-made products?
A) Declining global affluence has caused consumers...
Institutional development of services by business and government has aided the expansion of international business by ________.
Institutional development of services by business and government has aided the expansion of international business by ________.
A) providing a universally...
Which of the following has NOT been a major force increasing globalization in recent decades?
Which of the following has NOT been a major force increasing globalization in recent decades?
A) liberalization of cross-border trade
B) increase...
According to the A.T. Kearney/Foreign Policy Globalization Index, countries ________.
According to the A.T. Kearney/Foreign Policy Globalization Index, countries ________.
A) tend to be ranked similarly on all four dimensions
B) are...
Most of the world's goods and services are sold ________.
Most of the world's goods and services are sold ________.
A) in international markets
B) in the countries where they are produced
C) through exports...
Which of the following is an indication of the increased globalization of business since the end of World War II?
Which of the following is an indication of the increased globalization of business since the end of World War II?
A) Foreign trade has largely replaced...
The shifting of national borders has most likely created which of the following situations for international business?
The shifting of national borders has most likely created which of the following situations for international business?
A) It has left rural residents...
Devon, an accounts manager at a large electronics firm, does not have any direct international responsibilities; however, Devon would most likely benefit from studying international business issues so that he can ________.
Devon, an accounts manager at a large electronics firm, does not have any direct international responsibilities; however, Devon would most likely benefit...
In terms of international business, it is most accurate to say that ________.
In terms of international business, it is most accurate to say that ________.
A) there is a universal "best way" to conduct business
B) global competition...
Which of the following is NOT a likely reason to study international business?
Which of the following is NOT a likely reason to study international business?
A) Global events affect almost all companies.
B) Differences among...
Which of the following best defines international business?
Which of the following best defines international business?
A) It includes all economic flows between two or more countries.
B) It includes all private...
The widening set of interdependent relationships among people from different parts of the world is known as ________.
The widening set of interdependent relationships among people from different parts of the world is known as ________.
A) globalization
B) offshoring
C)...
Most IP services use _______ as the data link layer protocol.
Most IP services use _______ as the data link layer protocol.
a. Ethernet
b. TCP
c. MPLS
d. IRoute
e. T1
Answer: ...
With IP services, the ________ at the sending site takes the outgoing message (which usually is an Ethernet frame containing an IP packet), strips off the Ethernet frame and uses the IP address in the IP packet to route the packet though the carrier's packet-switched network to its final destination.
With IP services, the ________ at the sending site takes the outgoing message (which usually is an Ethernet frame containing an IP packet), strips off...
Which of the following is not a key issue to be considered when selecting a WAN service?
Which of the following is not a key issue to be considered when selecting a WAN service?
a. prestige value of using a particular common carrier
b....
Which of the following is not a way to reduce network demand?
Which of the following is not a way to reduce network demand?
a. shifting network usage from high cost times to lower cost times
b. using data...
Dynamic routing:
Dynamic routing:
a. imposes an overhead cost by increasing network traffic
b. decreases performance in networks which have many possible routes
c....
The performance of WANs can be improved by:
The performance of WANs can be improved by:
a. upgrading the circuits between the computers
b. increasing the demand placed on the network
c....
________ is a term that refers to the speed in converting input packets to output packets.
________ is a term that refers to the speed in converting input packets to output packets.
a. Transfer mode
b. Latency
c. Burstiness
d. Cell relay
e....
Which of the following is not a type of VPN?
Which of the following is not a type of VPN?
a. intranet VPN
b. extranet VPN
c. access VPN
d. T-1 VPN
e. a VPN that enables employees to access an...
_________ is a common standard for use by layer 2 access VPNs for encapsulation.
_________ is a common standard for use by layer 2 access VPNs for encapsulation.
a. L2TP
b. VPN2
c. Encapsule2
d. TCP/IP
e. PPP
Answer: ...
Which of the following is a primary advantage of a VPN?
Which of the following is a primary advantage of a VPN?
a. low cost
b. inflexibility
c. unpredictable traffic congestion
d. security
e. complexity...
With a virtual private network, users create permanent virtual circuits through the Internet called:
With a virtual private network, users create permanent virtual circuits through the Internet called:
a. bursts
b. cells
c. tunnels
d. rings
e. clouds
Answer:...
A _______ is a particular type of network that uses circuits that run over the Internet but that appears to the user to be a private network.
A _______ is a particular type of network that uses circuits that run over the Internet but that appears to the user to be a private network.
a. local...
Ethernet/IP packet networks:
Ethernet/IP packet networks:
a. are supported with gigabit fiber optic networks in large cities
b. are offered only by the common carriers
c. use...
_____ is sometimes called a Layer 2.5 technology.
_____ is sometimes called a Layer 2.5 technology.
a. ATM
b. MPLS
c. Ethernet
d. TCP
e. IP
Answer: ...
OC-3072 has a data rate of
OC-3072 has a data rate of
a. 159.25 Gbps
b. 39.813 Gbps
c. 1.544 Mbps
d. 100 Mbps
e. 1.244 Gbps
Answer: ...
___ are sometimes called private line services.
___ are sometimes called private line services.
a. WANs
b. LANs
c. Circuit-switched networks
d. Dedicated-circuit networks
e. Routed-backbone...
In a packet switched network, permanent virtual circuits that look very similar to a _____________ (for hardware-based dedicated circuits) move packets through the network.
In a packet switched network, permanent virtual circuits that look very similar to a _____________ (for hardware-based dedicated circuits) move packets...
A _________ is a connection-oriented approach to sending packets on a packet switched service.
A _________ is a connection-oriented approach to sending packets on a packet switched service.
a. permanent virtual circuit
b. datagram
c. histogram
d....
A _______ is a connectionless method of sending data packets on a packet switched service.
A _______ is a connectionless method of sending data packets on a packet switched service.
a. bursty packet
b. virtual circuit
c. datagram
d. histogram
e....
Which of the following type of networks permit packets from separate messages to be interleaved?
Which of the following type of networks permit packets from separate messages to be interleaved?
a. circuit switched network
b. dedicated circuit...
A ______ is a user's connection into a packet switched service.
A ______ is a user's connection into a packet switched service.
a. packet analog/digital device
b. packet asynchronous/discrete device
c. packet asymmetric/data...
Which of the following is not a benefit of packet switched services?
Which of the following is not a benefit of packet switched services?
a. The data transmission rates tend to be lower than dial-up or dedicated...
SONET:
SONET:
a. is a standard for optical transmission that currently operates at Terabit per second speeds
b. is very similar to the ITU-T standard,...
The data rate for a T-3 circuit in North America is:
The data rate for a T-3 circuit in North America is:
a. 1.544 Mbps
b. 6.312 Mbps
c. 44.376 Mbps
d. 274.176 Mbps
e. 1.544 Gbps
Answer:...
In North America, a T1 circuit has ______ 64Kbps channels.
In North America, a T1 circuit has ______ 64Kbps channels.
a. 2
b. 30
c. 24
d. 12
e. 36
Answer: ...
The data rate for a T-1 circuit in North America is:
The data rate for a T-1 circuit in North America is:
a. 1.544 Mbps
b. 6.312 Mbps
c. 44.376 Mbps
d. 274.176 Mbps
e. 1.544 Gbps
Answer:...
____ are dedicated digital circuits that are the most commonly used form of dedicated circuit services in North America today.
____ are dedicated digital circuits that are the most commonly used form of dedicated circuit services in North America today.
a. Wideband analog...
Mesh networks:
Mesh networks:
a. usually provide relatively long routes through the network (compared to ring networks)
b. require more processing by each...
In ______ geometric layout for a network, every computer is connected to every other computer often by point-to-point dedicated circuits.
In ______ geometric layout for a network, every computer is connected to every other computer often by point-to-point dedicated circuits.
a. full...
A star topology is:
A star topology is:
a. difficult to manage because the central computer receives and routes all messages in the network
b. dependent upon the...
A _______ geometric layout for a WAN connects all computers to one central computer that routes messages to the appropriate computer, usually via a series of point-to-point dedicated circuits.
A _______ geometric layout for a WAN connects all computers to one central computer that routes messages to the appropriate computer, usually via a...
A star architecture:
A star architecture:
a. connects all computers in a closed loop
b. connects all computers off a backbone circuit
c. connects all computers to one...
In a ring design WAN,
In a ring design WAN,
a. failure in one circuit means that the network can most likely continue to function
b. failure in one circuit always...
In a ring design WAN,
In a ring design WAN,
a. messages can take a long time to travel from the sender to the receiver
b. a message arrives at all computers on the...
A ________ geometric layout connects all computers in a closed loop, with each computer linked to the next usually with a series of point-to-point dedicated circuits.
A ________ geometric layout connects all computers in a closed loop, with each computer linked to the next usually with a series of point-to-point dedicated...
Which of the following is not a basic architecture for dedicated circuit networks?
Which of the following is not a basic architecture for dedicated circuit networks?
a. ring
b. partial mesh
c. bus
d. star
e. full mesh
Answer:...
A ____ is/are devices that permit a user to connect to a digital T-carrier service.
A ____ is/are devices that permit a user to connect to a digital T-carrier service.
a. modem
b. codec
c. CSU/DSU
d. NIC
e. ATM
Answer: ...
Primary rate interface:
Primary rate interface:
a. is typically offered only to commercial customers
b. provides a communications circuit with two 64 Kbps B channels,...
Basic rate interface:
Basic rate interface:
a. is typically offered only to commercial customers
b. provides a communications circuit with two 64 Kbps B channels,...
The Business Data Communications Chapter 9_____ is a Canadian government agency that regulates voice and data communication.
The _________________ is a Canadian government agency that regulates voice and data communication.
a. PSTN
b. FCC
c. CRTC
d. CSU
e. POTS
Answer:...
Each state or Canadian province has its own ___________ to regulate communications within its borders.
Each state or Canadian province has its own ___________ to regulate communications within its borders.
a. CRTC
b. Federal Communications Commission
c....
_____ are companies that build a data and telecommunications infrastructure from which other companies can lease services for WANs and MANs.
__________ are companies that build a data and telecommunications infrastructure from which other companies can lease services for WANs and MANs.
a....
Appropriate dress for a man to wear to an interview includes
Appropriate dress for a man to wear to an interview includes
a. a conservative sweater with white shirt, tie, and dark pants.
b. a long-sleeved...
If an interviewer pushes his or her chair back or stands up
If an interviewer pushes his or her chair back or stands up
a. ask an appropriate question.
b. ask if you should stand up.
c. recognize that the...
In the close of the application letter, the way to get an interview is to
In the close of the application letter, the way to get an interview is to
a. ask directly for it.
b. imply that you want it.
c. not push it.
d. plead...
Following up after an interview
Following up after an interview
a. is inappropriate.
b. should be done in person.
c. should be done with a letter.
d. should be done with a telephone...
What would be the best response to an unacceptable interview question about your religion?
What would be the best response to an unacceptable interview question about your religion?
a. Lie and say what you think the interviewer wants to...
Which of the following is the best opening to gain favorable attention for an application letter?
Which of the following is the best opening to gain favorable attention for an application letter?
a. I am the person for your management job.
b....
Which of the following is the best closing for an application letter?
Which of the following is the best closing for an application letter?
a. I am sure I will do an excellent job for you.
b. May I have an interview...
A letter rejecting an employment offer that follows a telephone conversation should
A letter rejecting an employment offer that follows a telephone conversation should
a. be long and explain in detail why you are rejecting the...
Which of the following is NOT a type of screening interview?
Which of the following is NOT a type of screening interview?
a. Computer-assisted interview
b. Face-to-face interview
c. Online interview
d. Telephone...
Plan to arrive __________ minutes before the interview.
Plan to arrive __________ minutes before the interview.
a. fifteen (15)
b. five (5)
c. sixty (60)
d. thirty (30)
Answer: ...
Which of the following part of an Education section in a résumé is the most important?
Which of the following part of an Education section in a résumé is the most important?
a. Achievements
b. Courses
c. Dates of attendance
d. Organization...
Which of the following characteristics is NOT covered by employment laws prohibiting hiring discrimination?
Which of the following characteristics is NOT covered by employment laws prohibiting hiring discrimination?
a. Age
b. Education
c. Religion
d. Speech...
The primary purpose of a résumé is to
The primary purpose of a résumé is to
a. communicate clearly your strengths and weaknesses.
b. obtain a job interview.
c. prepare you for completing...
Include high school data on your résumé
Include high school data on your résumé
a. if it is recent and shows considerable accomplishments.
b. if you are a recent college graduate.
c. to...
Which of the following statements about the Experience section of the résumé is most accurate?
Which of the following statements about the Experience section of the résumé is most accurate?
a. Employer, employer location, and dates of employment...
The primary purpose of keywords is to
The primary purpose of keywords is to
a. enable managers to determine if you match their openings.
b. to describe your qualifications.
c. to...
Two basic categories to keep in mind when listing information for the Experience worksheet are
Two basic categories to keep in mind when listing information for the Experience worksheet are
a. action words and online résumés.
b. chronological...
An applicant tracking computer system in the human resources department
An applicant tracking computer system in the human resources department
a. accepts only online résumés.
b. does not allow for updating résumé...
The most important persons to ask to be your references in a job search are
The most important persons to ask to be your references in a job search are
a. coworkers.
b. current and former employers.
c. members of the clergy.
d....
Employers are most interested in
Employers are most interested in
a. your accomplishments on the job.
b. your college education.
c. your job responsibilities and duties.
d....
You have been asked to speak to members of the Longmont Business Club at Longmont Community College about the skills employers in your area are seeking in prospective employees. Which organizational pattern would be most effective for this presentation?
You have been asked to speak to members of the Longmont Business Club at Longmont Community College about the skills employers in your area are seeking...
An impromptu presentation
An impromptu presentation
a. allows time for preparation of visual aids.
b. provides an opportunity to respond to audience feedback.
c. restricts...
If a speaker must test a microphone before beginning a presentation, he or she should
If a speaker must test a microphone before beginning a presentation, he or she should
a. ask, "Can you hear me?"
b. ask those who cannot hear him...
When speaking to an established committee within his or her organization, a speaker should analyze the audience for knowledge, interest, attitude, emotional reaction and which of the following?
When speaking to an established committee within his or her organization, a speaker should analyze the audience for knowledge, interest, attitude, emotional...
If you exhibit too little confidence when you speak, your listener(s) will
If you exhibit too little confidence when you speak, your listener(s) will
a. feel discomfort.
b. feel negative toward you.
c. reject you.
d. reject...
A good way to gain confidence when speaking to a group is to
A good way to gain confidence when speaking to a group is to
a. concentrate on yourself and how you sound.
b. keep the emphasis on the listeners and...
Darren Henderson is a college sophomore majoring in finance. He has been invited to return to his small, rural high school to give a presentation about the academic and social aspects of college life. Which of the following organizational patterns would be best for Darren to use for this presentation?
Darren Henderson is a college sophomore majoring in finance. He has been invited to return to his small, rural high school to give a presentation about...
The volume level of your voice should be determined by your
The volume level of your voice should be determined by your
a. audience's need to hear.
b. lung capacity.
c. message content.
d. need to show...
The term "troublesome t's" refers to
The term "troublesome t's" refers to
a. abdominal tightness during breathing.
b. characteristics associated with the tone of a message.
c. the...
Storytelling
Storytelling
a. can be used to communicate an organization's goals and values.
b. is a new concept in oral presentations.
c. is an appropriate...
Which of the following is a guideline for effective listening?
Which of the following is a guideline for effective listening?
a. Analyze the message section by section.
b. Determine the message's purpose.
c....
Which of the following is NOT a nonverbal cue?
Which of the following is NOT a nonverbal cue?
a. Arriving late for a meeting
b. Crossing and uncrossing your legs
c. Drumming your fingers on the...
Which of the listening modes would you use if you were interested in both the general concept and the details of the message?
Which of the listening modes would you use if you were interested in both the general concept and the details of the message?
a. Careful listening
b....
Which of the following is an accurate statement about communication?
Which of the following is an accurate statement about communication?
a. Oral and written communication cannot exist without nonverbal communication.
b....
Which of the following statements about listening is false?
Which of the following statements about listening is false?
a. College students spend more less listening than writing.
b. Employers rate listening...
Which of the following is an element of listening?
Which of the following is an element of listening?
a. Concentrating
b. Internalizing
c. Responding
d. Scanning
Answer: ...
Which of the following are guidelines for communicating assertively?
Which of the following are guidelines for communicating assertively?
a. Respect the rights and feelings of others while standing up for your own...
Which of the following is NOT a key for successful telephone conversations?
Which of the following is NOT a key for successful telephone conversations?
a. Be businesslike.
b. Make detailed notes of everything that is said.
c....
Which of the following are signs that a conflict exists?
Which of the following are signs that a conflict exists?
a. Decline in productivity, emotional outbursts, absenteeism, and lowered morale
b....
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