The 5 KPIs of the process pentagon are the

The 5 KPIs of the process pentagon are the




a. process flow, process time, customer satisfaction, process quality and process costs.
b. process flow, process time, customer satisfaction, process quantity and process costs.
c. process flow, process time, process program, process quality and process costs.
d. process flow, process time, customer satisfaction, process description and process costs.



Answer: A


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