Bill ordered a Prius by Toyota and made a substantial down payment on the car. Then he read about the recall of many Toyotas, and he is now feeling what negative reaction to the information?
a. Buyer indigestion
b. Consumer dissatisfaction
c. Postpurchase consumer regret
d. Postpurchase cognitive dissonance
Answer: D
If the answers is incorrect or not given, you can answer the above question in the comment box. If the answers is incorrect or not given, you can answer the above question in the comment box.