Which of the following is incorrect about the cost of quality?

Which of the following is incorrect about the cost of quality?



A. Cost of quality is actually the cost of poor quality
B. Increasing prevention cost increases appraisal, internal and external failure costs
C. Training cost is an example of prevention cost
D. Warranty is an example of external failure cost
E. Both b and d


Answer: B. Increasing prevention cost increases appraisal, internal and external failure costs


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