Which of the following best expresses the negative information in a request refusal letter?
a. While the time you wanted is not available, feel free to use the 10 a.m. Saturday time period for your meeting.
b. Therefore, I am sorry that I cannot be of assistance at this time.
c. The facility scheduling calendar permits your use of the 10 a.m. Saturday time period for your meeting.
d. The best I can do, however, is to offer you the 10 a.m. Saturday time slot.
Answer: C
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