A Key Performance Indicator has to be described by the following elements at minimum:
a. Name, Description, Interpretation, Calculation Formula, Result
b. Name, Description, Interpretation, Calculation Formula, Unit of Measure
c. Name, Description, Interpretation, Stakeholder, Unit of Measure
d. Name, Description, Interpretation, Cockpit, Unit of Measure
Answer: B
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Business Process Management
- Which one of the following is not an aspect which has to be considered for a make-or-buy decision?
- How is the assessment process/ method called, whereby alternatives can be evaluated and compared by several different criteria?
- Which one of the following is not an external factor, which can't be changed in short term?
- The selection process of software comprises the steps
- Which one of the following is not an internal factor, which can't be changed in short term?
- BPM Guidelines are divided into
- The two different approaches to identify business processes are
- The reference models can be described on the following different levels of detail:
- ESIA is a simple rule for the design of processes and means
- Common model types of the organizational structure are the
- To model one specific business process in detail, one can use the
- The different model types can be subdivided into model types for
- A process map
- Operational purposes for process models are, among others,
- The CPO is responsible for the following tasks, except:
- Each business process has exactly one unique
- The BPM Council is responsible for
- The difference between the Control and Program Level and the Local Implementation Level of the BPM is, that
- All of the following are typical tasks of a Business Process Analyst, except:
- The 3 blocks which have to be provided for qualified decisions in BPM are
- What are the three main actuators for process changes?
- The employees perspective during the competence management aims to achieve all of the following goals, except:
- The COBIT 5 - Process Competence Model comprises the following levels:
- The 5 KPIs of the process pentagon are the
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