The 3 blocks which have to be provided for qualified decisions in BPM are
a. framework, implementation guide and leadership culture.
b. benefit realization, resources optimisation and risk optimisation.
c. crises, competitive forces and visions.
d. process flow, process time and customer satisfaction.
Answer: B
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Business Process Management
- Which one of the following is not an aspect which has to be considered for a make-or-buy decision?
- How is the assessment process/ method called, whereby alternatives can be evaluated and compared by several different criteria?
- Which one of the following is not an external factor, which can't be changed in short term?
- The selection process of software comprises the steps
- Which one of the following is not an internal factor, which can't be changed in short term?
- BPM Guidelines are divided into
- The two different approaches to identify business processes are
- The reference models can be described on the following different levels of detail:
- A Key Performance Indicator has to be described by the following elements at minimum:
- ESIA is a simple rule for the design of processes and means
- Common model types of the organizational structure are the
- To model one specific business process in detail, one can use the
- The different model types can be subdivided into model types for
- A process map
- Operational purposes for process models are, among others,
- The CPO is responsible for the following tasks, except:
- Each business process has exactly one unique
- The BPM Council is responsible for
- The difference between the Control and Program Level and the Local Implementation Level of the BPM is, that
- All of the following are typical tasks of a Business Process Analyst, except:
- What are the three main actuators for process changes?
- The employees perspective during the competence management aims to achieve all of the following goals, except:
- The COBIT 5 - Process Competence Model comprises the following levels:
- The 5 KPIs of the process pentagon are the
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