A service guarantee:
A. Is like a product guarantee except that it is for a service
B. Specifies exactly what the service delivery system must provide
C. Builds loyalty
D. All of the above
Answer: D. All of the above
A service guarantee:
A. Is like a product guarantee except that it is for a service
B. Specifies exactly what the service delivery system must provide
C. Builds loyalty
D. All of the above
Answer: D. All of the above
If the answers is incorrect or not given, you can answer the above question in the comment box. If the answers is incorrect or not given, you can answer the above question in the comment box.