Match the following tactics to build a strong relationships with customers who have already purchased the product with these methods that help improve customer satisfaction.
a. Demonstrate how to use the product properly.
b. Recognize loyal customers.
c. Solicit customer feedback.
United Airlines periodically substantial coupons for upgrades to consumers who fly regularly.
a. Demonstrate how to use the product properly.
b. Recognize loyal customers.
c. Solicit customer feedback.
Answer: B
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