Match the following tactics to build a strong relationships with customers who have already purchased the product with these methods that help improve customer satisfaction.
a. Demonstrate how to use the product properly.
b. Recognize loyal customers.
c. Solicit customer feedback.
Answer: A
Samsung provides a DVD with each microwave oven it sells showing how to prepare and cook dishes in the microwave.
a. Demonstrate how to use the product properly.
b. Recognize loyal customers.
c. Solicit customer feedback.
Answer: A
If the answers is incorrect or not given, you can answer the above question in the comment box. If the answers is incorrect or not given, you can answer the above question in the comment box.