Gillette Venus has build an interactive blog and invites users to rate razors and discuss their complains and preferences with other users.

Match the following tactics to build a strong relationships with customers who have already purchased the product with these methods that help improve customer satisfaction.


Gillette Venus has build an interactive blog and invites users to rate razors and discuss their complains and preferences with other users.



a. Demonstrate how to use the product properly.

b. Recognize loyal customers.

c. Solicit customer feedback.




Answer: C


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