Which of the following statements is NOT true about six sigma quality?
A. Six sigma corresponds to 3 standard deviations on either side of the...
Under exponential smoothing, if we want forecasts to be very responsive to recent demand, the value of alpha should be:
Under exponential smoothing, if we want forecasts to be very responsive to recent demand, the value of alpha should be:
A. Large
B. Small
C....
A qualitative forecast would most likely be used for:
A qualitative forecast would most likely be used for:
A. Process design
B. Inventory management
C. Scheduling
D. Aggregate planning
Answer: A....
Which of the following is NOT part of the quality trilogy that Juran advocates?
Which of the following is NOT part of the quality trilogy that Juran advocates?
A. Planning
B. Improvement
C. Operations
D. Control
Answer: C....
Which of the following is the most important criterion (highest number of points) of the Malcolm Baldrige National Quality Award?
Which of the following is the most important criterion (highest number of points) of the Malcolm Baldrige National Quality Award?
A. Customer...
The reasons for failure of quality improvement efforts include:
The reasons for failure of quality improvement efforts include:
A. a and b
B. a, b, and c
C. Managers continue to focus on short-term financial...
A machining process is capable of producing a component with an average specification of 5 inches and a process standard deviation of 0.1 inch. Suppose the customer accepts the component as long as it falls between 4.8 inches and 5.2 inches, then the process capability is:
A machining process is capable of producing a component with an average specification of 5 inches and a process standard deviation of 0.1 inch. Suppose...
ABC analysis requires that inventory be classified according to:
ABC analysis requires that inventory be classified according to:
A. Alphabetical order by item name
B. Annual dollar usage
C. Activity-based...
_______ is a combination of reliability and maintainability.
_______ is a combination of reliability and maintainability.
A. Mean time to repair
B. Field service
C. Quality of conformance
D. Warranty
E....
Which of the following is NOT a general characteristic of a service?
Which of the following is NOT a general characteristic of a service?
A. Production and consumption are simultaneous
B. The service cannot be...
Quality of design:
Quality of design:
A. Is determined before production by a cross-functional product design team
B. Is one of the four decision areas of engineering
C....
Estate planning would be an example of a:
Estate planning would be an example of a:
A. Co-routed service
B. Customer-routed service
C. Provider-routed service
D. None of the above
Answer: B....
With regards to suppliers, lean systems typically require:
With regards to suppliers, lean systems typically require:
A. The lowest price possible
B. Buyer inspection of goods and materials
C. Multiple...
An example of a service business/organization that has a high degree of customer contact, high customization, and a high degree of labor intensity is:
An example of a service business/organization that has a high degree of customer contact, high customization, and a high degree of labor intensity is:
A....
The ideal setup time for a lean system is:
The ideal setup time for a lean system is:
A. 1 hour
B. 0 minutes
C. The time it takes the line to get ready
D. 5 minutes
Answer: B....
The categories for the Baldrige Award include:
The categories for the Baldrige Award include:
A. Manufacturing companies
B. Small businesses
C. Healthcare organizations
D. All of the above
Answer: D....
|Demand - Forecast| is:
|Demand - Forecast| is:
A. Mean absolute deviation of forecast error
B. Forecast error
C. Absolute deviation of forecast error
D. Mean absolute...
Which of the following statements about process quality control is NOT true?
Which of the following statements about process quality control is NOT true?
A. Assignable cause variation is also referred as special cause...
If one time-series has low demand values and another has higher demand values, _____ will be an accurate way of comparing the errors for these two time-series.
If one time-series has low demand values and another has higher demand values, _____ will be an accurate way of comparing the errors for these two time-series.
A....
The choice between P and Q systems should be based on:
The choice between P and Q systems should be based on:
A. b and c- i think this is correct but the options don't make much sense (pg 389)
B....
___ contact services require employees with technical skills and efficient processing routines.
___ contact services require employees with technical skills and efficient processing routines.
A. High
B. Low
C. Moderate
D. Both b and c
E....
Which of the following quality control sample statistics indicates a quality characteristic that is an attribute?
Which of the following quality control sample statistics indicates a quality characteristic that is an attribute?
A. Mean
B. Standard deviation
C....
If a sales representative tells his or her manager, "I hope to sell 20% more than last year," this should be considered:
If a sales representative tells his or her manager, "I hope to sell 20% more than last year," this should be considered:
A. A production plan
B....
Which of the following is incorrect about the cost of quality?
Which of the following is incorrect about the cost of quality?
A. Cost of quality is actually the cost of poor quality
B. Increasing prevention cost...
Average inventory under a Q system:
Average inventory under a Q system:
A. Is set to cover average demand over lead time plus the review intervals
B. Tends to be less than under...
If a work center has no empty containers, the workers at the work center will do which of the following?
If a work center has no empty containers, the workers at the work center will do which of the following?
A. Stop production
B. Produce enough...
A service guarantee:
A service guarantee:
A. Is like a product guarantee except that it is for a service
B. Specifies exactly what the service delivery system must...
A Pareto chart:
A Pareto chart:
A. Has both upper and lower specification limits
B. Shows the importance of the various types of defects that have been found
C....
The second step in designing a quality control system is to decide on:
The second step in designing a quality control system is to decide on:
A. The amount of inspection to use
B. The type of measurement to be used
C....
If an organization were having difficulty trying to get customers' opinions into the definition of quality, which of the following approaches would be most suitable?
If an organization were having difficulty trying to get customers' opinions into the definition of quality, which of the following approaches would...
The ability of the process to meet, or exceed, its specifications can be determined by:
The ability of the process to meet, or exceed, its specifications can be determined by:
A. Pareto charts
B. Cause-and-effect diagrams
C. Histograms
D....
The ideal lot size for a lean system is:
The ideal lot size for a lean system is:
A. Infinite
B. One
C. The capacity of the machine
D. Variable according to the production requirements
E....
Which of the following is incorrect about the philosophies advocated by Joseph Juran?
Which of the following is incorrect about the philosophies advocated by Joseph Juran?
A. Juran originated the idea of the quality trilogy
B....
Which of the following is not required for a lean system?
Which of the following is not required for a lean system?
A. Flexible workforce
B. Kanban pull system
C. A Type II MRP system
D. A stable master...
The Baldrige Award criteria emphasize all of the following EXCEPT:
The Baldrige Award criteria emphasize all of the following EXCEPT:
A. Zero defects
B. Customer focus
C. Strategic planning
D. Process management
Answer: A....
If it takes 100 minutes to complete a circuit, demand at the next work center is 5 parts per minute, and a container will hold 20 parts, how many containers are required?
If it takes 100 minutes to complete a circuit, demand at the next work center is 5 parts per minute, and a container will hold 20 parts, how many containers...
In the basic EOQ model, if annual demand and carrying charge double, the effect on the EOQ is:
In the basic EOQ model, if annual demand and carrying charge double, the effect on the EOQ is:
A. It doubles.
B. It increases by about 40%.
C....
A good service guarantee:
A good service guarantee:
A. Is often an advertising gimmick
B. Has many stipulations and conditions
C. Is an honest assurance that the customer...
Which of the following is NOT a use of the error estimate?
Which of the following is NOT a use of the error estimate?
A. To monitor erratic demand observations or outliers
B. To determine when the forecasting...
Which of the following statements is/are true about time-series forecasting?
Which of the following statements is/are true about time-series forecasting?
A. Time-series methods are useful for long-range forecasts.
B....
The quality cycle:
The quality cycle:
A. Produces control points and inspection techniques
B. Begins with defining customer needs
C. Applies primarily to manufacturing...
A regression model is an example of which type of forecasting method?
A regression model is an example of which type of forecasting method?
A. Qualitative
B. Life-cycle analogy
C. Historical analogy
D. Causal
Answer: D....
_____ models are usually more accurate than ______ models for medium-to-long-range forecasts.
_____ models are usually more accurate than ______ models for medium-to-long-range forecasts.
A. Causal, time-series
B. Time-series, qualitative
C....
Why is production leveled in a lean system?
Why is production leveled in a lean system?
A. To increase the time for scheduled maintenance
B. To create a uniform workload on all work centers
C....
Which of the following statements is incorrect about managing inventory in supply chains?
Which of the following statements is incorrect about managing inventory in supply chains?
A. In a supply chain, a single firm typically controls...
Which cost is not considered part of inventory ordering costs?
Which cost is not considered part of inventory ordering costs?
A. Transportation costs
B. Receiving costs
C. Setup costs
D. Obsolescence costs
Answer: D....
Sampling inspection by attributes:
Sampling inspection by attributes:
A. Could be used together with process control and variable measurement as part of a quality control system
B....
Which of the following statements is true about the Q system?
Which of the following statements is true about the Q system?
A. It does not have a reorder point but rather a target inventory.
B. The system...
Which of the following is NOT part of Deming's 14 points?
Which of the following is NOT part of Deming's 14 points?
A. Exhort the workers to improve the quality system
B. All employees should have on...
The appearance of a TV cabinet that is not satisfactory is an example of:
The appearance of a TV cabinet that is not satisfactory is an example of:
A. Variable measurement
B. Mean chart
C. Range chart
D. Attribute...
Independent demand inventory consists of:
Independent demand inventory consists of:
A. Inventory whose demand comes from independent suppliers
B. Inventory that is independent of any...
The degree of customer contact measures:
The degree of customer contact measures:
A. The amount of time the customer is separated from the service delivery system
B. The amount of time...
Which of the following is NOT an element of the service-product bundle?
Which of the following is NOT an element of the service-product bundle?
A. Implicit service
B. Facilitating goods
C. Explicit service
D. Value...
Under lean, the ROI is increased by:
Under lean, the ROI is increased by:
A. An increase in revenues
B. Cost reductions
C. Fewer investments
D. Both a and b
E. Both b and c
F. a,...
A computerized inventory system checks inventory levels at the end of the week and produces suggested orders for the coming week. What kind of system is this?
A computerized inventory system checks inventory levels at the end of the week and produces suggested orders for the coming week. What kind of system...
Which of the following is NOT a measure of forecast error?
Which of the following is NOT a measure of forecast error?
A. Mean absolute percentage error
B. Mean absolute deviation of forecast error
C....
Reducing setup time is important because it:
Reducing setup time is important because it:
A. Increases available capacity
B. Increases flexibility to meet schedule changes
C. Reduces inventory
D....
Mean time between failure:
Mean time between failure:
A. Is used to measure a product's maintainability
B. Is a measure of up time/(up time + down time)
C. Is used to...
Capacity, as opposed to inventory:
Capacity, as opposed to inventory:
A. Is a stock of raw materials, work in process, or finished goods used to facilitate production or satisfy...
External setup time refers to:
External setup time refers to:
A. The time it takes workers to set up a machine during scheduled maintenance
B. The time to complete setup activities...
Which of the following is not an element of lean?
Which of the following is not an element of lean?
A. Kanban pull system
B. Modularized master schedule
C. Multifunction workers
D. Perfect or...
Which of the following is not an example of a high labor-intensive service?
Which of the following is not an example of a high labor-intensive service?
A. Personal services
B. Insurance agents and service
C. Auto repair
D....
SERVQUAL is measured by:
SERVQUAL is measured by:
A. Reliability, Tangibles, Responsiveness, Empathy, and Conformance Quality
B. Responsiveness, Tangibles, Empathy,...
Suppose that you have taken 30 samples of 200 units each and calculated the proportion defective as p = .075. What is the upper control limit for a p-chart (rounded to 4 decimals)?
Suppose that you have taken 30 samples of 200 units each and calculated the proportion defective as p = .075. What is the upper control limit for a...
A paint supplier that places orders for different colors of paint for delivery at the same time should use a:
A paint supplier that places orders for different colors of paint for delivery at the same time should use a:
A. P system
B. Q system
C. Dependent...
A process control chart:
A process control chart:
A. Assumes that 99.74% of random variations observed will fall within an upper and lower limit
B. Represents upper...
Of the cost elements making up total inventory cost, which is the most difficult to estimate?
Of the cost elements making up total inventory cost, which is the most difficult to estimate?
A. Carrying costs
B. Stockout costs
C. Holding...
Costs of inspectors, testing, testing equipment, and labs are examples of:
Costs of inspectors, testing, testing equipment, and labs are examples of:
A. Appraisal costs
B. Improvement costs
C. Internal failure costs
D....
Which of the following is NOT a significant difference between manufacturing and service operations?
Which of the following is NOT a significant difference between manufacturing and service operations?
A. Resale
B. Ownership transfer
C. Cost...
A service recovery process:
A service recovery process:
A. Always follows a service transaction
B. Is a part of the service delivery system
C. Is the ability to compensate...
Which phrase most closely describes the Delphi forecasting technique?
Which phrase most closely describes the Delphi forecasting technique?
A. Test markets
B. Individual opinions
C. Consumer survey
D. Rounds of...
Which of the following is/are assumptions of process control?
Which of the following is/are assumptions of process control?
A. Random variability cannot be eliminated unless the process is redesigned.
B....
Which of the following is NOT an assumption of the basic EOQ model?
Which of the following is NOT an assumption of the basic EOQ model?
A. The item is a single product; there is no interaction with other products.
B....
A production center is available for 8 hours a day in a factory. It is comprised of several rotary parts, and the worker operating it is required to lubricate these rotary parts regularly each day. It takes 2 hours to remove these parts from the production center, lubricate them, and re-assemble them. The production center is not available for production during these times. The availability of the production center is:
A production center is available for 8 hours a day in a factory. It is comprised of several rotary parts, and the worker operating it is required to...
When should qualitative methods NOT be used?
When should qualitative methods NOT be used?
A. When making major, costly decisions, such as facilities location
B. When it is impossible to...
Which of the following is not a purpose of inventory?
Which of the following is not a purpose of inventory?
A. To protect against uncertainties
B. To provide for transit
C. To uncouple phases of...
For which of the following would a p-chart be used?
For which of the following would a p-chart be used?
A. Measure the fraction defective
B. Measure the variability
C. Measure the number of defects...
Reduction of setup time is accomplished by separating internal and external setups and:
Reduction of setup time is accomplished by separating internal and external setups and:
A. Implementing a Kanban system
B. Reducing lot sizes
C....
Which cost is classified under the cost of capital?
Which cost is classified under the cost of capital?
A. Storage cost
B. Item cost
C. Opportunity cost of investment in inventory
D. Deterioration
Answer: C....
The six-step quality cycle approach includes all of the following EXCEPT:
The six-step quality cycle approach includes all of the following EXCEPT:
A. Define quality attributes on the basis of customer needs
B. Decide...
The number of defects in a product would be used to measure the:
The number of defects in a product would be used to measure the:
A. Reliability of the process
B. Conformance quality of the process
C. Repeatability...
Which of the following is NOT a correct statement?
Which of the following is NOT a correct statement?
A. Services are provided in a bundle of services and goods
B. The service delivery system...
The five initiatives implemented by Motorola for achieving customer satisfaction include all of the following EXCEPT:
The five initiatives implemented by Motorola for achieving customer satisfaction include all of the following EXCEPT:
A. Improve profitability
B....
A cause-and-effect diagram:
A cause-and-effect diagram:
A. Identifies common causes of quality defects on its spines
B. Is often used in conjunction with a Pareto chart
C....
The time it takes a container to complete an entire circuit consists of:
The time it takes a container to complete an entire circuit consists of:
A. Move time, time used, and wait time
B. Wait time, run time, setup...
Which of the following techniques are used for continuous improvement?
Which of the following techniques are used for continuous improvement?
A. Pareto charts
B. Cause-and-effect diagrams
C. Process capability charts
D....
A kanban card is used to signal that:
A kanban card is used to signal that:
A. The next work center is stopped
B. Parts are needed by the subsequent work center
C. A machine has...
Which of the following are characteristics of a low-contact service delivery system?
Which of the following are characteristics of a low-contact service delivery system?
A. Lower costs and more standardization
B. Greater flexibility,...
Transportation cost is an example of:
Transportation cost is an example of:
A. Carrying cost
B. Storage cost
C. Ordering cost
D. Stockout cost
E. Item cost
Answer: C. Ordering...
A complete system of quality control:
A complete system of quality control:
A. Must include both variable and attribute measurements
B. Involves a zero defects philosophy
C. Requires...
The principal objective of a lean system is:
The principal objective of a lean system is:
A. Reduction of inventory
B. Improve the ROI of the firm
C. Worker participation
D. Reduction of...
A product's conformance to specifications:
A product's conformance to specifications:
A. Determines sales price to the customer
B. Is in response to customers' needs
C. Is independent...
Given that unit cost = $25, annual carrying charge = 10%, annual demand = 4000 units and ordering cost = $15 per order, the EOQ is:
Given that unit cost = $25, annual carrying charge = 10%, annual demand = 4000 units and ordering cost = $15 per order, the EOQ is:
A. 300 units
B....
In the basic EOQ model, if the lead time doubles, the EOQ will:
In the basic EOQ model, if the lead time doubles, the EOQ will:
A. Decrease by half
B. Double
C. Remain the same
D. Increase, but not double
E....
Which of the following is NOT one of the most important factors in selecting a forecasting model?
Which of the following is NOT one of the most important factors in selecting a forecasting model?
A. Data pattern
B. User and system sophistication
C....
The carrying cost consists of the following three cost components:
The carrying cost consists of the following three cost components:
A. Storage cost, handling cost, and obsolescence cost
B. Obsolescence cost,...
A small company that manufactures plastic containers is attempting to select a method of forecasting yearly demand for the next 10 years. The company typically uses forecasts from sales representatives for yearly forecasts. The company has expanded its facilities, doubling capacity over the past years. Sales data for the last fifteen years are readily available. Which of the following forecasting methods would be preferred?
A small company that manufactures plastic containers is attempting to select a method of forecasting yearly demand for the next 10 years. The company...
The service-profit chain shows that _____ is the key to profitability.
The service-profit chain shows that _____ is the key to profitability.
A. employee retention
B. customer satisfaction
C. customer contact
D....
For production control, lean pull systems are best suited for:
For production control, lean pull systems are best suited for:
A. Repetitive manufacturing
B. Job shop production
C. Semi-repetitive batch manufacturing
D....
A method of forecasting that best describes the flows from one sector of the economy to another is called:
A method of forecasting that best describes the flows from one sector of the economy to another is called:
A. Econometric model
B. Time-series...
Unlike the requirements philosophy of inventory management, the replenishment philosophy:
Unlike the requirements philosophy of inventory management, the replenishment philosophy:
A. Applies to raw materials inventories
B. Is appropriate...
Which of the following is not included in internal service quality?
Which of the following is not included in internal service quality?
A. Workplace design
B. Product design
C. Job design
D. Employee recognition
E....
Which of the following is NOT a characteristic of service operations?
Which of the following is NOT a characteristic of service operations?
A. The buyer can perform part of the production
B. Product cannot be stored
C....
Which of the quality gurus advocated that organizations should drive out fear from the employees?
Which of the quality gurus advocated that organizations should drive out fear from the employees?
A. Ishikawa
B. Crosby
C. Deming
D. Juran
E. Taguchi
Answer: C....
Lean emphasizes all of the following except:
Lean emphasizes all of the following except:
A. Setup time reductions
B. Cross training of workers
C. Increased utilization of machines
D. Supplier...
What did General Mills do to integrate family considerations into its operations?
What did General Mills do to integrate family considerations into its operations?
A) Established an on-site infant care center.
B) Established...
Which of the following is (are) true about child care programs?
Which of the following is (are) true about child care programs?
A) They help reduce employee absenteeism and tardiness.
B) They aid in recruiting...
According to one study, approximately how many businesses run some sort of flexed schedule:
According to one study, approximately how many businesses run some sort of flexed schedule:
A) Twenty percent
B) Fifty percent
C) Sixty percent
D)...
What percentage of Fortune 500 companies have diversity programs to promote sensitivity and awareness?
What percentage of Fortune 500 companies have diversity programs to promote sensitivity and awareness?
A) 25 percent.
B) 50 percent.
C) 75 percent.
D)...
Which of the following is an action that companies should take to manage diversity effectively?
Which of the following is an action that companies should take to manage diversity effectively?
A) Only recruit at primarily minority colleges.
B)...
Which of the following is not a benefit of managing diversity effectively?
Which of the following is not a benefit of managing diversity effectively?
A) These businesses get tax breaks from the federal government.
B)...
About what percent of incidents of sexual harassment are never reported?
About what percent of incidents of sexual harassment are never reported?
A) 20 percent.
B) 40 percent.
C) 65 percent.
D) 90 percent.
Answer: 65...
Sexual harassment applies to:
Sexual harassment applies to:
A) Only men who are being harassed.
B) Only women who are being harassed.
C) Either men or women who are being...
In a 2009 case involving Frank Rizzo, the Supreme Court held that:
In a 2009 case involving Frank Rizzo, the Supreme Court held that:
A) Affirmative Action is Constitutional.
B) Reverse discrimination is Constitutional.
C)...
Which of the following is true about the ADA:
Which of the following is true about the ADA:
A) It was passed in 1992.
B) Discrimination against someone with AIDs Is prohibited.
C) Despite...
Which of the following is not true about the Equal Employment Opportunity Commission (EEOC)?
Which of the following is not true about the Equal Employment Opportunity Commission (EEOC)?
A) It is charged with enforcing federal equal employment...
The Equal Employment Opportunity Commission was created in:
The Equal Employment Opportunity Commission was created in:
A) 1932.
B) 1964.
C) 1972.
D) 1990.
Answer: 196...
Which of the following government rules on equal treatment of employees does not apply to businesses?
Which of the following government rules on equal treatment of employees does not apply to businesses?
A) Discrimination on the basis of race,...
How many people are employed by female headed businesses?
How many people are employed by female headed businesses?
A) 11 million
B) 13 million
C) 16 million
D) 19 million
Answer: 13 milli...
How do "glass walls" differ from "glass ceilings?"
How do "glass walls" differ from "glass ceilings?"
A) They don't; they are the same thing.
B) Glass walls do not exist, only glass ceilings...
"Glass walls" refers to:
"Glass walls" refers to:
A) Fewer opportunities for upward advancement.
B) Fewer opportunities to move sideways into jobs that lead to the top.
C)...
The first African American to lead a major US company was
The first African American to lead a major US company was
A) Beyonce Knowles
B) Ursula Burns
C) Sandra Franklin
D) Kelly Washington
Answer: Ursula...
Which of the following is not true about occupational segregation?
Which of the following is not true about occupational segregation?
A) It concentrates women in traditionally female-dominated jobs.
B) The pay...
Women have entered the workforce:
Women have entered the workforce:
A) For income to support their families.
B) Due to the inadequacies of retirement plans and health care programs.
C)...
Which of the following is NOT an adjective used to describe Millenials?
Which of the following is NOT an adjective used to describe Millenials?
A) Collaborative
B) Pragmatic
C) Technologically Savvy
D) Globally ...
Women working outside the home rose dramatically just after:
Women working outside the home rose dramatically just after:
A) World War I.
B) World War II.
C) The Korean War.
D) The Vietnam War.
Answer: World...
By 2016, the Bureau of Labor Statistics estimates that what percentage of all workers will be women?
By 2016, the Bureau of Labor Statistics estimates that what percentage of all workers will be women?
A) 25 percent.
B) 36 percent.
C) 47 percent.
D)...
Age, ethnicity, gender, mental or physical abilities, race, and sexual orientation are what dimensions of diversity?
Age, ethnicity, gender, mental or physical abilities, race, and sexual orientation are what dimensions of diversity?
A) Primary.
B) Secondary.
C)...
The variation in the important human characteristics that distinguish people from one another is called:
The variation in the important human characteristics that distinguish people from one another is called:
A) Workforce.
B) Diversity.
C) Difference.
D)...
The growing diversity in the U.S. workforce is due to:
The growing diversity in the U.S. workforce is due to:
A) More women working than ever before.
B) Immigration has reshaped the workplace.
C)...
Under the Family Medical Leave Act, companies that employ 50 or more people must grant unpaid, job-protected leaves for up to 12 weeks to employees with serious family needs, including the birth or adoption of a baby.
Under the Family Medical Leave Act, companies that employ 50 or more people must grant unpaid, job-protected leaves for up to 12 weeks to employees...
Roughly half of all mothers hold jobs in the United States.
Roughly half of all mothers hold jobs in the United States.
A) True
B) False
Answer: Fal...
A diversity council is a group of managers and employees responsible for developing and implementing specific action plans to meet an organization's diversity goals.
A diversity council is a group of managers and employees responsible for developing and implementing specific action plans to meet an organization's...
More sexual harassment complaints are filed than sexual harassment cases.
More sexual harassment complaints are filed than sexual harassment cases.
A) True
B) False
Answer: Tr...
Racial Discrimination is illegal under Title 11 of The Civil Rights Compact.
Racial Discrimination is illegal under Title 11 of The Civil Rights Compact.
A) True
B) False
Answer: Fal...
It is believed that 40 to 70 percent of working women have told researchers that they have been sexually harassed on the job.
It is believed that 40 to 70 percent of working women have told researchers that they have been sexually harassed on the job.
A) True
B) Fa...
Under the 1996 McGruff Act, sexual harassment is limited to overt acts of individual coworkers or supervisors.
Under the 1996 McGruff Act, sexual harassment is limited to overt acts of individual coworkers or supervisors.
A) True
B) False
Answer:&n...
Affirmative action occurs when one group is unintentionally discriminated against in an effort to help another group.
Affirmative action occurs when one group is unintentionally discriminated against in an effort to help another group.
A) True
B) False
An...
The agency charged with enforcing equal opportunity laws and executive orders in the United States is the ADC.
The agency charged with enforcing equal opportunity laws and executive orders in the United States is the ADC.
A) True
B) False
Answer:&n...
Beginning on a major scale in the 1960s, U.S. presidents issued executive orders and Congress enacted laws intended to promote equal treatment of employees.
Beginning on a major scale in the 1960s, U.S. presidents issued executive orders and Congress enacted laws intended to promote equal treatment of employees.
A)...
Slightly more than 9 million U.S. women were working as managers by the late 2000s.
Slightly more than 9 million U.S. women were working as managers by the late 2000s.
A) True
B) False
Answer: Tr...
The pay gap for Hispanic women declined by almost five percent since 2000.
The pay gap for Hispanic women declined by almost five percent since 2000.
A) True
B) False
Answer: Tr...
The pay gap refers to the inequitable concentration of a group, such as minorities or women, in a particular job category.
The pay gap refers to the inequitable concentration of a group, such as minorities or women, in a particular job category.
A) True
B) False
Ans...
Today the U.S. workforce is as diverse as it has ever been.
Today the U.S. workforce is as diverse as it has ever been.
A) True
B) False
Answer: Tr...
The term diversity refers to variation in the important human characteristics that distinguish people from one another.
The term diversity refers to variation in the important human characteristics that distinguish people from one another.
A) True
B) False
...
Subscribe to:
Posts (Atom)